At Nia Clicker, we value our customers and aim to provide a smooth and transparent shopping experience. This Returns and Refunds Policy explains the terms under which returns and refunds are accepted.
Returns
If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Certain items may not be eligible for return, including but not limited to:
Items damaged due to misuse or improper handling
Items returned without original packaging
Clearance or final-sale items (if applicable)
To initiate a return, please contact us at [email protected] with your order details and reason for return. Our team will guide you through the process.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7–10 business days using the original payment method.
Please note:
Shipping charges are non-refundable unless the return is due to our error
Refund processing times may vary depending on your payment provider
Exchanges
If you received a defective or incorrect item, you may request an exchange. Please contact us at [email protected] within 48 hours of delivery with supporting details or images.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, notify us immediately at [email protected]. We will review the issue and arrange a replacement or refund as appropriate.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping service for returns.
Policy Updates
Nia Clicker reserves the right to update or modify this policy at any time without prior notice. Changes will be effective once posted on our website.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at:
Email: [email protected]